Terms & Conditions

Website Use

By using the Kmar Fitness website, you agree to these Terms and Conditions. If you do not agree, please do not use this website.

Services

Kmar Fitness provides personal training, online coaching, sports massage services and fitness-related information.

Results Disclaimer

Individual results vary. Kmar Fitness cannot guarantee specific weight loss, fitness improvements, body composition changes or performance outcomes.

Medical Disclaimer

Information provided on this website is for educational purposes only and should not be considered medical advice. Always consult a qualified healthcare professional before beginning any exercise programme.

Payments

Package and session fees are agreed before any service begins. Monthly coaching packages are billed in advance on a recurring monthly basis. Block bookings (for example 3-month or 6-month bundles) are paid in advance. Prices shown on the website are starting rates; your final price is confirmed during your free discovery call. All fees are in GBP and include any applicable taxes.

Cancellation Policy

Monthly coaching packages: there are no lock-in contracts. You may cancel your ongoing monthly package at any time by giving 30 days' written notice (by email to coach@kmarfitness.co.uk). Your package remains active, and is payable, until the end of that notice period.

Individual sessions (in-person PT, virtual PT and sports massage): if you need to reschedule or cancel a booked session, please give at least 24 hours' notice. Sessions cancelled with less than 24 hours' notice, or missed without notice, may be charged in full, as the time has been reserved for you.

Refund Policy

Because coaching and training are personalised services delivered over time, fees for sessions already delivered are non-refundable. For prepaid block bookings, any sessions you have not yet used may be refunded on a pro-rata basis, less any discount that was applied to the block, at Kmar Fitness's reasonable discretion. Sports massage appointments that have been attended are non-refundable.

Nothing in these Terms affects your statutory rights as a consumer under UK law, including the Consumer Rights Act 2015. If you booked a service online and have not yet started it, you may have a 14-day cancellation right; please contact coach@kmarfitness.co.uk and this will be honoured where it applies.

Free Discovery Call Disclaimer

The free 30-minute discovery call is an informal, no-obligation conversation to discuss your goals and whether Kmar Fitness is the right fit for you. It does not constitute coaching, training instruction, medical advice or a guarantee of any particular outcome, and there is no commitment to purchase any service afterwards.

Online Coaching Disclaimer

Online coaching and virtual PT sessions are delivered remotely via app, messaging and video call. You are responsible for ensuring you have a safe, suitable space and appropriate equipment to train, and for performing all exercises with care. Because sessions are not supervised in person, you agree to follow guidance at your own pace, to stop immediately if you feel unwell or experience pain, and to seek medical advice where appropriate. Kmar Fitness is not liable for injury or loss arising from exercises performed without in-person supervision.

Sports Massage Disclaimer

Sports massage is provided for muscular relaxation, recovery support and general wellbeing. It is not a substitute for medical diagnosis, physiotherapy or treatment of a medical condition. You agree to disclose any relevant health conditions, injuries, medications or pregnancy before treatment so that the session can be carried out safely. If you have a medical concern, please consult a qualified healthcare professional before booking. You should not book sports massage if you have a contraindicated condition without medical clearance.

Intellectual Property

All content on this website, including text, graphics, branding, logos, images and coaching materials, remains the property of Kmar Fitness unless otherwise stated.

Limitation of Liability

Kmar Fitness accepts no liability for any loss, injury or damage resulting from use of this website or reliance on information provided on this website.

Changes to These Terms

Kmar Fitness may update these Terms and Conditions at any time. Any changes will be published on this page.